No — in California, you choose the repair shop, not your insurer. Here's what "approved shop" really means, and how using your own shop affects your claim.
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Los Angeles recorded nearly 28,916 crashes in 2024—an average of 79 every day.  When a fender-bender or major collision happens to you, the minutes that follow can shape your health, your wallet and the long-term value of your vehicle. Use this step-by-step guide to stay protected—and to get back on the road with factory-correct repairs.
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