Terms & Conditions

Effective Date: 11 July 2025

Business Name: Century 1st Auto Body & Paint, Inc. (“Century 1st,” “we,” “our,” “us”)

Primary Location: 427 Hindry Avenue, Inglewood, CA 90301

Century 1st proudly serves drivers throughout Greater Los Angeles, including Inglewood, Westchester, LAX, El Segundo, Hawthorne, Culver City, Santa Monica, Torrance, Manhattan Beach, Redondo Beach, Gardena, and surrounding communities.

1. Overview

This website and all in-shop services provided at 427 Hindry Avenue are offered subject to the following Terms & Conditions (“Terms”). By visiting the site, scheduling an estimate, or authorising repairs, you agree to be bound by these Terms and all applicable laws and regulations.

2. Our Repair Services (Certified Los Angeles Collision Centre)

Century 1st delivers factory-correct collision repairs, including:

• OEM-certified structural & frame repair (Toyota, Honda, GM, FCA, and other major brands)
• Computerised damage analysis & blueprinting
• Paintless dent repair (PDR)
• Digital colour-matched refinishing in a downdraft spray booth
• Bumper, panel, and glass replacement
• Advanced driver-assistance system (ADAS) calibration
• Paint Protection Film (PPF) & ceramic coating
• Insurance-approved estimates and claim coordination
• 24 / 7 towing and rental-car assistance
  

We specialise in mainstream and luxury brands alike—Toyota, Honda, Lexus, Acura, Chevrolet, GMC, Ford, Tesla, BMW, Mercedes-Benz, Audi, Porsche, and more. All repairs meet or exceed manufacturer and industry standards.

3. Drop-Off Requirements

Before disassembly, customers must complete:

1. Vehicle Check-In Agreement
2. Teardown Authorisation
   

These documents grant Century 1st permission to inspect, photograph, and liaise with your insurance carrier.

4. Insurance Claims & Payment Terms

We work directly with all major insurers (State Farm, GEICO, Progressive, AAA, Allstate, Farmers, USAA, etc.). With your written Power of Attorney we may accept direct payment from the carrier.

Accepted payment methods

• ACH / bank wire
• Zelle
• Cash or cashier’s cheque
• Major credit cards (may be subject to job-size limits)
  

Full payment—including any deductible—must be received prior to vehicle release. Ask about our Deductible Relief Program (up to 30 % assistance) where applicable.

5. Repair Warranties

• Lifetime warranty on paint and workmanship for as long as you own the vehicle.
• 1-year / 12,000-mile warranty on OEM mechanical or electronic parts installed by us.
• Use of customer-requested aftermarket parts voids parts-related coverage unless otherwise agreed in writing.

6. Refund & Dispute Resolution

Completed repairs are non-refundable. If workmanship is disputed, we will make commercially reasonable efforts to conform repairs to OEM specifications. Refunds are only considered when: (a) no labour has been performed and (b) no parts or materials have been ordered.

7. Repair Delays – Disclaimer of Liability

Completion dates are estimates only. Delays may arise from:

• Insurance approval timelines
• Parts availability or shipping issues
• Customer decisions or payment delays
  

Century 1st is not liable for losses caused by third-party delays.

8. Vehicle Storage Fees

Storage charges accrue only when:

• Repairs are cancelled after disassembly, or
• The finished vehicle is not picked up within three (3) business days of notice of completion.
  

Such fees are often reimbursable by insurers but remain the owner’s responsibility.

9. Use of Customer-Supplied Parts

In rare cases where OEM parts are unobtainable, management may approve customer-supplied parts in advance. Century 1st provides no warranty on customer-supplied components and is not responsible for fit, finish, or subsequent failures.

10. Personal Information & Data

We collect personal and vehicle data via website forms, phone calls, email, SMS, and in-shop documentation software. Data is used solely for:

• Customer communication
• Estimate preparation and repair processing
• Insurance company coordination
  

We do not sell or rent your information. The website employs cookies and Google Analytics to improve performance and user experience.

11. No Affiliation Disclaimer

Century 1st services all makes and models but is not an authorised dealer or factory subsidiary of any automaker or insurer named herein. All logos and trademarks belong to their respective owners.

12. Site Use & Content

Website material is provided for general information. Service descriptions, pricing, and availability may change without notice. All content is the property of Century 1st Auto Body & Paint, Inc.

13. Limitation of Liability

Century 1st is not liable for:

• Delays attributed to insurers, parts suppliers, or shipping carriers
• Failures or defects in aftermarket or customer-supplied parts
• Damage or mechanical issues arising from vehicle misuse after repairs are complete

14. Governing Law

These Terms are governed by the laws of the State of California. Any dispute shall be resolved in the courts of Los Angeles County, California.

15. Contact Century 1st Auto Body & Paint

Address: 427 Hindry Avenue, Inglewood, CA 90301

Phone (24 / 7): (310) 751-7497

Email: [email protected]

Website: www.century1st.net

If you have questions about these Terms or any of our services, please reach out using the contact information above.